Talking. To simply get a point across from one point to another.
Yet. Communication can be difficult as we all know that we each individually see things from different perspectives.
Photo Credit: priscilla~world
The Power Gap
Especially existent in the Asian workplace whereby we are so used to manager’s being on a totally different plateau from employees. Yet does this communication style really work begs to be asked? Consider though if a manager & his/her employee could be sitting side-by-side working together. A different set of results altogether. Respect doesn’t come with distance.
Assertive Communication
Assertive Communication = Behavior + Effects + Feelings
It’s about not being aggressive, nor passive
It’s about a balance & dialogue
It’s about being direct & focusing on the situation/effects
Yet an interesting point is knowing that putting feelings into the equation, actually makes it even more effective. The challenge would be to put in feelings, without being emotional.
Reflective Listening
“Let’s talk together”
Reflecting Listening = Paraphrase + Ask questions
Question
Do you practice assertive communication & reflective listening in your daily life? What barriers/challenges do you face?
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By: Communication « StevBlogs « Workplace Communication on March 27, 2009
at 5:25 am
whatever it’s said…
…. gets interpreted wrongly.
…. is vague, and making own conclusions
…. gets lost in the head.
By: chao on March 27, 2009
at 2:16 pm
I try to. Saves a lot of embarrasment and hurt feelings. But I work with kids who don’t listen at all, so it’s hard to say!
By: SandyCarlson on March 28, 2009
at 5:05 am
Some people cannot handle assertive women. I have had bosses that discounted anything I said because I was a woman.
I remember one boss said, “we don’t believe in empowerment around here.” He was serious.
Life is funny.
By: CyberCelt on March 30, 2009
at 9:12 am
@chao: sounds like a communication minefield!
@sandy: *chuckles* well that presents a whole new set of lovable challenges doesn’t it
@cybercelt: whoa. that’s totally funny in a non-haha way…
By: stev on March 31, 2009
at 6:14 pm
I prefer if you talk within the same topic at one time, else it can get kinda misinterpreted. Less interruption until the subject been talked and closed.
But, it’s good if we can ‘know’ what our other half is saying, or complete his / her sentences. “IF”
By: Petrina on April 2, 2009
at 1:30 pm
I try to communicate as well as I can. But, I have experienced that sometimes despite our best efforts we make the mistakes that you have cited in your post!
By: NeoBluePanther on April 4, 2009
at 11:23 am
Depends… I sometimes bulldoze ppl over. Hehe…
By: pinknpurplelizard on April 8, 2009
at 12:29 pm
I have spent the last 30 years of my life teaching people how to improve their communication skills. REcently I published “PLEASE LISTEN TO ME!” which is a handy how-to guide for those interested in learning and applying the skill of reflective listening. How rewarding it is to listen effectively! It’s the best way to show love and compassion to all those in our lives!
By: Dick Fetzer on April 9, 2009
at 10:35 pm
@pet: depends a lot i believe on who you talk to. with some people it’s pretty fun with a conversation having up to 3 or 4 simultaneous threads running
Yet with others… even one can be a chore. If :>
@neo: true. yet this diversity can be both a bane & a boon.
@ppl: *chuckles* well… technically that could be listed as a skill as well
@dick fetzer: congrats & definitely a good step to get more people on reflective listening, in every part of their lives & interactions with others.
By: stev on April 19, 2009
at 7:25 pm
Yup, true… with some people we just don’t ‘connect’ – wrong channel. Hehe..
By: pet on April 22, 2009
at 9:22 am