Talking. To simply get a point across from one point to another.

Yet. Communication can be difficult as we all know that we each individually see things from different perspectives.

Photo Credit: priscilla~world
Photo Credit: Communication by priscilla~world

The Power Gap
Especially existent in the Asian workplace whereby we are so used to manager’s being on a totally different plateau from employees. Yet does this communication style really work begs to be asked? Consider though if a manager & his/her employee could be sitting side-by-side working together. A different set of results altogether. Respect doesn’t come with distance.

Assertive Communication

Assertive Communication = Behavior + Effects + Feelings

It’s about not being aggressive, nor passive
It’s about a balance & dialogue
It’s about being direct & focusing on the situation/effects
Yet an interesting point is knowing that putting feelings into the equation, actually makes it even more effective. The challenge would be to put in feelings, without being emotional.

Reflective Listening
“Let’s talk together”

Reflecting Listening = Paraphrase + Ask questions

Do you practice assertive communication & reflective listening in your daily life? What barriers/challenges do you face?