Talking. To simply get a point across from one point to another.
Yet. Communication can be difficult as we all know that we each individually see things from different perspectives.
The Power Gap
Especially existent in the Asian workplace whereby we are so used to manager’s being on a totally different plateau from employees. Yet does this communication style really work begs to be asked? Consider though if a manager & his/her employee could be sitting side-by-side working together. A different set of results altogether. Respect doesn’t come with distance.
Assertive Communication = Behavior + Effects + Feelings
It’s about not being aggressive, nor passive
It’s about a balance & dialogue
It’s about being direct & focusing on the situation/effects
Yet an interesting point is knowing that putting feelings into the equation, actually makes it even more effective. The challenge would be to put in feelings, without being emotional.
“Let’s talk together”
Reflecting Listening = Paraphrase + Ask questions
Do you practice assertive communication & reflective listening in your daily life? What barriers/challenges do you face?